Thomas Heverin is a Ph. D. student in Information Science at the College of Information Science and Technology (the iSchool) at Drexel University.  Thomas' research focuses on government agency use of information communication technologies for citizen engagement and crisis communications. He has authored works on city police departments' use of Twitter for information sharing and the use of Twitter by the public in response to violent crises for information sharing and sense-making purposes. His current research study focuses on the factors that lead city police, fire, emergency management, and public health departments in using social media for communications during crises. Thomas served six years as a Surface Warfare Officer in the U.S. Navy.

Heverin, T., & Zach, L. (2012). Use of microblogging for collective sense-making during violent crises: A study of three campus shootings.  Journal of the American Society for Information Science and Technology, 63(1), p. 34-47.

Heverin, T., & Zach, L. (2011). City Police Department Adoption and Use of Twitter as a Crisis Communication Tool. In C. Hagar (Ed.), Crisis Information Management: Communication and Technologies Oxford, UK: Woodhead Publishing Limited. (in press)

Heverin, T. and Zach, L. (2010) Twitter for City Police Department Information Sharing.  Proceedings of the Seventy-Third American Society for Information Science and Technology Conference, Pittsburgh, Pennsylvania.

Heverin, T. and Zach, L. (2010) Microblogging for Crisis Communication: Examination of Twitter Use in Response to a 2009 Violent Crisis in Seattle-Tacoma, Washington Area.  Proceedings of the Seventh International Information Systems for Crisis Response and Management Conference, Seattle, Washington.

Heverin, T. (2011) Microblogging for Distributed Surveillance in Response to Violent Crises: Ethical Considerations. iConference 2011, Seattle, Washington.

Heverin, T. (2010) Microblogging for Crisis Information Sharing during Violent Crises. Seventh International Information Systems for Crisis Response and Management Conference, Seattle, Washington. 

Ph.D. Colloquium -  International Symposium on Collaborative Technologies and Systems 2011, Philadelphia, Pennsylvania

Ph.D. Colloquium -  iConference 2011, Seattle, Washington

Ph.D. Colloquium - Seventh International ISCRAM Conference, 2010, Seattle, Washington